The Most Hated Major Banks in the United States

Choosing a bank is an important decision that can have a significant impact on your financial well-being. With so many banks to choose from, it can be difficult to know where to start. Unfortunately, not all banks are created equal. Some banks have a reputation for poor customer service, high fees, and deceptive practices.

Here are the five worst US banks with poor reviews, based on customer feedback and ratings from organizations like the Better Business Bureau and the Consumer Financial Protection Bureau:

Bank of America

• High fees: Bank of America charges a variety of fees, including monthly account fees, ATM fees, and overdraft fees.
• Poor customer service: Bank of America has a reputation for poor customer service, with long wait times and difficulty resolving problems. It is often called the “DMV of banking.”
• Lack of transparency: Bank of America has been criticized for its lack of transparency, particularly when it comes to fees and account terms.

Wells Fargo

• Repeated scandals: Wells Fargo has been involved in a number of scandals in recent years, including the fake accounts scandal and the mortgage lending practices scandal.
• High fees: Wells Fargo charges a variety of fees, including monthly account fees, ATM fees, and overdraft fees.
• Poor customer service: Wells Fargo has a reputation for poor customer service, with long wait times and difficulty resolving problems.

Citibank

• Poor customer service: Citibank has a reputation for poor customer service, with long wait times and difficulty resolving problems.
• Hidden fees: Citibank charges a variety of hidden fees, such as foreign transaction fees and dormant account fees.
• Lack of communication: Citibank has been criticized for its lack of communication with customers, particularly when it comes to changes to account terms and fees.

Chase

• High fees: Chase charges a variety of fees, including monthly account fees, ATM fees, and overdraft fees.
• Poor customer service: Chase has a reputation for poor customer service, with long wait times and difficulty resolving problems.
• Aggressive marketing tactics: Chase has been criticized for its aggressive marketing tactics, such as pre-approved credit card offers that can lead to consumers opening accounts they don’t need.

Capital One

• Aggressive marketing tactics: Capital One is known for its aggressive marketing tactics, such as pre-approved credit card offers that can lead to consumers opening accounts they don’t need.
• High fees: Capital One charges a variety of fees, including monthly account fees, ATM fees, and overdraft fees.
• Difficult to cancel accounts: Capital One has been criticized for making it difficult for customers to cancel their accounts.

When choosing a bank, it’s important to do your research and compare different banks before making a decision. Consider factors such as fees, customer service, product offerings, and financial stability. It’s also important to read online reviews and talk to friends and family to get their recommendations.

In the comments, what banks would you add to this list? 

Choosing the right bank can save you money and hassle. By avoiding the worst banks, you can protect yourself from high fees, poor customer service, and deceptive practices.